Integrity

• We maintain the highest standards of personal, professional and business integrity
• We honor our agreements and follow through on commitments
• We take responsibility and are fully accountable for our actions and decisions
• Quality is evident in everything we do

Teamwork and Communication

• We confront all issues that need to be resolved, no matter how difficult or uncomfortable
• We communicate with honesty, directness & candor
• We actively listen and remain open minded
• We respect and value the skills and contributions of our fellow employees
• We put team goals above other individual interests and agendas

Results-Oriented

• We pursue opportunities and innovation with energy and a sense of urgency
• We demonstrate perseverance and focus in the face of obstacles
• We make informed decisions and balance analysis with taking action
• We achieve results and deliver shareholder value

Customer Focus

• We continually seek to understand customer needs and challenges
• We establish and maintain effective relationships with internal & external customers and gain their trust and respect
• We take initiative to continuously improve customer satisfaction
• We establish goals that are consistent with customer needs and Rudolph's strategic interests

Employee Respect

• We treat our colleagues equitably and with respect
• We recognize the contribution of our colleagues to Rudolph's success and foster each individual's development and professional growth
• We encourage a healthy balance between work and personal life
• We are committed to providing an environment for our colleagues that attracts, motivates and recognizes high performance