Customized packages to meet your needs
For Rudolph, providing our customers with world-class customer support means more than just being responsive to a request for on-site service or expediting a replacement part order. We go one step further by offering our customers a broad range of services from which they can create their own customized support program, tailored to meet their own specific production needs.
Our Labor Support Plans are available either as an enhancement during the warranty period or as an extension of warranty coverage and benefits. Most of these plans also include preventative maintenance service visits on a predetermined basis.
We offer support plans that can include consumable and non-consumable parts delivered to your site the next business day.
Do your in-house maintenance personnel need technical help during their workday or on weekends? We have programs available that can make our support personnel available to you 24 hours a day, 7 days a week.